Shipping and Return Policy

 

SHIPPING POLICY

Limited time only - Free Shipping on all orders to the United States and Canada (Terms & Conditions)*

*Standard regular shipping. Free shipping does not include Express Service.

*All orders will be shipped out within 3-5 business days from the date it was placed.

*All orders will be shipped out from Canada.

*Solo Vacationers is not responsible for any items that may have become lost or stolen in shipment.

*Any duties to be paid by the receiver. Free shipping excludes Hawaii, Alaska, U.S. territories, Military bases, Northwest Territories, Yukon and Nunavut, as well as any Remote areas in the United States and Canada.

 

International Orders

Please email us at contact@solovacationers.com and we will provide you a discounted shipping rates.

 

Incorrect or incomplete shipping address

It is the responsibility of the customer to enter a correct shipping address. If the parcel is sent back to us due to the incorrect or incomplete shipping address, the returned shipping charge of $10 USD will be applied.


Unclaimed parcel/ Refused acceptance

For any reason, if the parcel has been unclaimed or refused by the customer and has been shipped back to us, the returned shipping charge of $10 USD will be applied. 


Price Adjustment

We do not offer price adjustments on any items.

 

 

RETURN POLICY

Personalized items like Jetsetter Bracelet, OBT Signature Bracelet, and Mundo Aventurero T-Shirts are all final sale and non-refundable.

All other items: You can exchange or refund items by mail within 30 days of your order date. All returned merchandise will be refunded in the original form of payment. For any exchange or returns, email us at contact@solovacationers.com 

Final sale items cannot be returned or exchanged.

What's eligible for return? 

You can return or exchange any item that's in its original condition (unwashed, unaltered, and unworn). All return items must have the tags attached, along with the original sales receipts. 

 

We reserve the right to cancel any order if fraud is suspected.

**Policy is subject to change without prior notice. **

 

 Last revised: November 11, 2018

 

Back to the top